We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

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Delivery: The delivery timeline for special order products will vary depending on the product's availability, and shipping method selected. We will provide an estimated delivery date at the within 2 business days of order confirmation. Most special order are dispatched with 3-7 business days. While we make every effort to ensure timely delivery, delays may occur due to factors beyond our control.

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Step 1: Contact Oztrail for detailed return instructions. You must provide your original order number or proof of purchase from Oztrail

Each ROK Light only draws 0.6 amp per light and produces 966 lumens, equivalent to 12x phone torches! With such a low current draw you won't have to worry about draining your start battery, or putting pressure on your dual battery system.

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SHIPPING POLICY - FREQUENTLY ASKED QUESTIONS    What are shipping costs? Shipping is calculated at check out. Shipping costs vary by delivery location and the size of your order. If you are unable to obtain a shipping cost via our website, please contact our customer service team. Note, we may run “free shipping” promotions periodically these may not be valid for all transactions on the website due to shipping requirements of the goods (eg. Locations, size, weight, etc). This will be highlighted in the terms of the specific period.   When will my order be dispatched? All orders will be processed and shipped within 2 - 3 business days during business hours (Monday – Friday, 9 am – 5 pm)  *Please note that during busy sales periods, there may be delays due to higher order volumes.    How is my order being delivered? Adventure Operations partners with selected couriers, including (but not limited to) Australia Post, Startrack, Border Express, TFM Xpress and Toll Ipec, to get your online order delivered to your door as quickly as possible. Our couriers do not provide a door-to-door service in all locations around Australia. Some remote addresses may require collection from a local depot. The services available and used for your order will depend on the items' destination, size, weight and delivery time frame.    What are delivery time frames? Once your order leaves our warehouse in QLD, transit times will vary depending on its destination and the method of shipment. However, most orders will generally be delivered within 1 and 10 business days.  Our courier partners generally make deliveries Monday through Friday, 9 a.m. to 5 p.m. We recommend you use a business address or an address where you, or someone you designate, will be available to sign for your delivery.  Note: Whilst every effort is made to provide a delivery estimate, these timeframes are subject to change in unforeseen circumstances. Please allow extra time for rural locations.   • Brisbane: 2 to 3 Business Days. • Sydney: 3 to 5 Business Days. • Melbourne: 5 to 7 Business Days. • South Australia: 5 to 7 Business Days. • Western Australia: 7 to 10 Business Days. • Tasmania: 7 to 10 Business Days. • Northern Territory: 7 to 10 Business Days.   o Roof top tents, large gazebos & car awnings: Due to specific shipping requirements, rooftop tents, large gazebos and car awnings can take longer to deliver due to specific shipping requirements from our delivery partners.   o Custom printed products: Delivery time frames for custom printed products are generally 3 weeks from design approval.    Can the order be delivered to a PO Box or parcel locker? We are unable to ship orders to a Parcel locker, PO Boxes, or Post Offices.    Do I need to be home to accept a delivery? Adventure Operations recommends having orders delivered to a business address or an address where you or someone you designate will be available to accept delivery. Your order will be defaulted to authority to leave in the checkout process by any of our couriers for your parcel. Adventure Operations accepts no responsibility for the parcel thereafter as it has been deemed as delivered (most couriers may provide photo evidence for delivery).   If you wish to alter the default setting, please select the no authority to leave option within the checkout process if you wish to have this changed.    What happens if I miss my delivery? If you have chosen no authority to leave and missed delivery or your nearest courier depot is too far away, your parcel/s will be taken back to the depot and a card will be left to organise alternative arrangements. An extra fee may apply for any redelivery.    Can I pay extra for express shipping? Yes, you can select this via the options you are provided at checkout – these delivery times we depend on carrier used. Whilst we offer Express Post as an option on some of our products. It does not guarantee priority dispatch. Orders are processed through the warehouse system on a first come first served basis. Express shipping generally means the transit time is less once an order has left us.   Do you ship outside of Australia? We currently do not ship internationally.    Do you offer a click and collect service? We do offer a click and collect service from our warehouse in Eagle Farm (QLD) or Canning Vale (WA). Please ensure to select click and collect at check out. If you elect to click and collect, you will receive an SMS when your order is ready for collection. Our warehouses are open Monday – Friday Only. Eagle Farm (QLD) 8 am – 5 pm and Canning Vale (WA) 7 am – 2 pm.    How can I track my order? Tracking information will be sent directly to the email address you have supplied at the time of ordering after your order has been picked and packed. Please note etas are an approximate only.    Can I change the delivery address? If your order has been already dispatched, then we will not be able to make any updates to your address. Depending on what stage your order is in, it may be possible for us to update your address details or lodge a redirection to your preferred address. Please call us on 1300 362 921 to have this updated where possible.     Last updated: 30 September 2024. Returns Policy

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We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Some goods may be returned to Oztrail under a change of mind, however a $30 administration fee will be charged. Goods must be returned in brand new, unopened, unused condition within 14 days of delivery of the goods. (Excludes some products and clearance items) In all instances Oztrail must be contacted prior to a return being sent back. This ensures that all returns are dealt with as quickly as possible. Failure to adhere to these instructions may result in delays processing your return or additional costs. If returning a product by mail/courier, it is your responsibility to facilitate the return and to ensure the goods are adequately packaged to ensure that they are not damaged during return delivery to our warehouse. Please note initial delivery charges due to change of mind are non-refundable.

Lightforce6 Inch Light Bar

A complete campsite lighting solution with 6 x 50cm light bars. Each bar features white and amber LEDs with dimmer control for adjustable brightness. Includes reusable flexi ties, making setup easy and versatile in any... READ MORE

Special Order Products: Special order products refer to items that are not normally stocked or readily available for purchase on our website or in our physical store. These products are specifically ordered upon customer request and may have unique specifications or customization.

Our High output Osram 3w LEDs offer big performance while only drawing just over half an amp! UV stable and 100% sealed, our ROK 3's can be used in ANY outdoor and marine environment!

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

A complete campsite lighting solution with 6 x 50cm light bars. Each bar features white and amber LEDs with dimmer control for adjustable brightness. Includes reusable flexi ties, making setup easy and versatile in any outdoor environment.

Most of us don't have big battery systems and are cautious of unnecessary power consumption. That's one of the major advantages of our ROK3, is the extremely low current draw! There's no need for a big battery system, our strips will happily run off a healthy 4WD & car start battery for hours without problems.

Please read these Terms and Conditions carefully before placing an order for special order products on our website. By placing an order, you agree to be bound by these Terms and Conditions.

Our High output Osram 3w LEDs offer big performance while only drawing just over half an amp! UV stable and 100% sealed, our ROK 3's can be used in ANY outdoor and marine environment!

Changes to Termsand Conditions: We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

Cancellation: Once an order for special order products is placed and payment is received, cancellations or changes to the order are not be possible.

Most of us don't have big battery systems and are cautious of unnecessary power consumption. That's one of the major advantages of our ROK3, is the extremely low current draw! There's no need for a big battery system, our strips will happily run off a healthy 4WD & car start battery for hours without problems.

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In all instances where the customer is responsible for return shipping costs, they must organise their own shipping arrangements to the OZtrail Warehouse address. Oztrail recommends that you obtain proof of postage to track your return as Oztrail cannot accept responsibility for items lost in transit.

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Perception Lighting’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

Oztrail warranty covers manufacturing faults or defects in the original product.  Damage or faults occurring from fair wear and tear, mould, improper use, failure to follow instructions, failure to follow care and maintenance instructions, accidental damage, alterations, severe weather events, insects, animals and acts of God are not covered by warranty.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

This privacy policy sets out how we uses and protects any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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Each ROK Light only draws 0.6 amp per light and produces 966 lumens, equivalent to 12x phone torches! With such a low current draw you won't have to worry about draining your start battery, or putting pressure on your dual battery system.

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Damaged in Transit If a product arrives and is found to be damaged within 48 hours of delivery, and OZtrail is notified within this time frame, OZtrail will cover the cost of any shipping required to or from the original delivery location in order to resolve the issue. In this instance take photos of the damages to the carton and product as OZtrail may request to see these upon being notified.

If the returned item is not found to be faulty upon inspection, the shipping fees to return the item to the customer is at the customer's expense.

The term ‘Perception Lighting’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Unit 13, 32-38 Belmore Road, Punchbowl, NSW 2196. Our ABN is 30 612 588 342. The term ‘you’ refers to the user or viewer of our website.

The first step to get a warranty return under way is to contact OZtrail with your details, a description of the problem and some photos of the issue. From these details we will be able to advise the next course of action which will usually be to either provide replacement parts or to initiate a return for inspection.

Returns and Refunds: Our normal returns policy does not apply to special order products. Special order products are non-returnable and non-refundable. We strongly encourage customers to review all order details carefully before finalizing their purchase.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Step 2: Address and repackage the item/s securely to avoid any damage in shipping. All returns must have the original order number clearly labelled on the returned package. Note: Oztrail takes no responsibility for items damaged or lost in transit and will decline a refund if arrived damaged from transit or lost in transit.

All Oztrail products come with a manufacturer’s warranty. This warranty period differs between products, please see individual packaging for warranty period or contact Oztrail,

Refunds are processed within 5 business days of being approved.  Refunds are sent back using the original payment method (e.g. Paypal back to Paypal, Mastercard back to Mastercard).  Depending on your financial institution it may take 4-5 business days for these funds to be made available in your account. Refunds will not be issued till the goods have been received back to the Oztrail warehouse and returned in brand new, unopened, unused condition. Please note original shipping charges are non-refundable and a $30 administration fee will be deducted from the final refund.