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* Heavy or Bulky Items described below: 1) Package lengths above 90cm, such as Rods, Small Rod Cases, etc. 2) Package or Item weight over 5kg actual or cubic weight. 3) Any items are classed as "Heavy or Bulky Items" on the product info page, such as buckets, sinkers, etc. ^ Oversized Package are described below: 1) Items over 20kg of actual or cubic weight. 2) Package length is above 150cm, such as One Piece Rod over 6', Two Pieces Rod over 12', Large Rod Tube,  etc.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Shipping DelaysFor some reasons, there may be a delay in delivery times:1. Payment wait to clear (Bank deposit usually takes about 1-2 business days to clear)2. Orders are not shipped on Weekends or Public Holidays3. Incorrect or incomplete address and contact number4. Location and seasonality5. Peak period before public holidays or after major online sales6. Stock is faulty or damaged and needs to be reordered from suppliers.

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We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

If you are not home when your parcel is delivered, The delivery driver will leave a notice with instructions on how and where you can collect your parcel, or you can call the courier to arrange redelivery (redelivery fees may apply). If you request 'Authority to Leave' services, we are not liable for any loss or damage to the parcel.

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We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

This privacy policy sets out how we uses and protects any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

All orders placed before 9 am AEST (Monday - Friday), are usually dispatched on the same business day. Orders placed after this time will be delivered the following business day. You will be notified by email once your order has been shipped.

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We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

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All parcels are covered by free insurance for loss or damage whilst in transit. If the parcel is damaged, do not accept the delivery. If you cannot provide proof to the courier company or us, an insurance claim may not be approved after you sign for it. Please report any damaged parcels and retail packaging to us immediately upon receipt.

The term ‘Industroquip Safety ’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 48 700 708 706. The term ‘you’ refers to the user or viewer of our website.

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Industroquip Safety ’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.