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Before you can configure detours for steps in mobile device menu items, you must complete the following procedure to enable the required features and generate the required field names in the Warehouse Management mobile app.

In the Add detour dialog box, select Location inquiry as the detour that will be made available in the Warehouse Management mobile app.

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The details page for the override that you just created appears. On the Available detours (menu items) FastTab, select Add on the toolbar.

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In this procedure, you'll do a location inquiry by using the Warehouse Management mobile app. You'll then use the detour to complete a movement of goods.

This scenario shows how to configure movement and adjustments as multiple detours in the location inquiry task flow. This capability can be useful in situations where a worker arrives at a location, finds that the inventory in the location differs from what is registered in the system, and must therefore adjust or move goods.

In the Select fields to send dialog, specify the information that should be sent to and from the detour. In this scenario, you're expecting workers to look for license plate–controlled locations. Therefore, it will be helpful to copy the license plate from the inquiry to the Movement detour. In the Send from sales picking section, select Add on the toolbar to add a row to the grid. Then set the following values for the new row:

The Auto-submit detour steps for the Warehouse Management mobile app feature can make it faster and easier for workers to complete detour flows in the Warehouse Management mobile app. It enables some flow steps to be skipped by letting the app populate detour data on the back end and then move automatically to the next step by auto submitting the page, as shown in Sample scenario 1: Sales picking where a location inquiry acts as a detour. (As of Supply Chain Management version 10.0.36, this feature is turned on by default.)

The Multi-level detours for the Warehouse Management mobile app feature enables you to define multi-level detours (detours within detours), which will allow workers to jump from an existing detour two a second one and then back again. The feature supports two levels of detours out of the box and, if necessary, you can customize your system to support three or more levels of detours by creating code extensions on the WHSWorkUserSessionState table. (As of Supply Chain Management version 10.0.36, this feature is mandatory and can't be turned off.)

To use the specified sample records and values to work through this scenario, you must be using a system where the standard demo data is installed. You must also select the USMF legal entity before you begin.

Because the detour in this scenario is configured on the license plate step, it will be useful if workers can bring the license plate from the inquiry back to the main flow. Therefore, in the Bring back from location inquiry section, select Add on the toolbar to add a row to the grid. Then set the following values for the new row:

The detour is now fully configured. A button to start the Location inquiry detour will now appear on the license plate step for the Sales picking menu item.

On the Available detours (menu items) FastTab, select the detour that you just added, and then select Select fields to send on the toolbar.

In this procedure, you'll complete a sales pick by using the Warehouse Management mobile app. You'll use the detour that you just configured to find the license plate that you'll use to complete the pick step.

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To use an item inquiry instead of a location inquiry, select a row where the step ID is named ItemInquiryList. To use a license plate inquiry, select a row where the step ID is named LPInquiryList.

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This article describes how to configure detours for menu items so that workers can "park" the current task, perform another task, and then return to the original task without losing any information.

In the Add detour dialog box, select Movement as the detour that will be made available in the Warehouse Management mobile app.

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The features that are described in this article apply only to the new Warehouse Management mobile app. They don't affect the old warehouse app, which is now deprecated.

This scenario shows how to configure a location inquiry as a detour in a worker-directed sales picking task flow. This detour will enable workers to look up all the license plates in the location that they are picking from and pick the license plate that they want to use to complete the pick. This type of detour might be useful if the bar code is damaged and therefore unreadable by the scanner device. Alternatively, it might be useful if a worker must learn what is actually on hand in the system. This scenario works only if you're picking from license plate–controlled locations.

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Workers can only access menu items that are included in the menu that is assigned to their mobile device user account (or a submenu of that menu). This also applies to menu items that are intended for use as detours, but which you might not want workers to access directly from the menu. In this case, you should add the detour items to the relevant menus and then hide the items. For details about how to hide menu items, see Mobile device menu

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The detour is now fully configured. A button to start the Movement detour will now appear on the license plate step for the Location inquiry menu item.

In this detour, you aren't expecting any information to be copied back, because the main flow was an inquiry where no additional steps are required.

On the Available detours (menu items) FastTab, select the detour that you just added, and then select Select fields to send on the toolbar.

A detour is a separate menu item that can be opened from a step in a main task. At the end of the detour, the worker is returned to the place where they left the main task. During the configuration, you specify the menu item that should act as a detour. You also select which field values from the main task should automatically be forwarded (copied) to the detour and entered there. Therefore, you must understand where in the task flow you want the detour to be available to workers. You must also ensure that the information that must be copied to the detour is available for that step of the task flow.

To use the specified sample records and values to work through this scenario, you must be using a system where the standard demo data is installed. You must also select the USMF legal entity before you begin.

The details page for the override that you just created appears. On the Available detours (menu items) FastTab, select Add on the toolbar.

In the Select fields to send dialog box, specify the information that should be sent to and from the detour. In this scenario, you're enabling workers to use the location that they're supposed to pick from as input for the location inquiry detour. Therefore, in the Send from sales picking section, select Add on the toolbar to add a row to the grid. Then set the following values for the new row:

The warehouse work is now completed. The worker successfully opened a detour to perform a secondary task (location inquiry) without losing their place in the main task, and brought back the information that was required to complete the main task.