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"You cannot access Qlik Sense because you have no access pass"I tried logout and login multiple times. It did not help. Please help.

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If you have performed an in place upgrade of Windows (e.g. Server 2012 R2 to Server 2019) this will break QLIK and cause this error message.  Two things must be done:

Hi Maria - Is it possible to generate alert from the logs in the event the server won't be able to connect to the license server? Is this info from the log being reported in any of the monitoring app?

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As for QAP, After digging for couple of days, it appeared that this is the normal behavior. After publishing an app to the Everyone stream, all what is needed to be done is going to dev-hub, and get the URL of the object/sheet you need. Opening the app is not possible, but opening the objects inside it are possible.

During the conversion, the client has to prepare and switch the users from tokens to professional/analyzer licenses. After this conversion date, a periodic cleanup of tokens in the backend license server will occur. If this clean up happens and an admin has not finished the conversion, all tokens will be removed from the users. The result will be the 'no access pass' message.

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Does the user have a license?User has been assigned a license just prior to logging in the first timeQlik Sense is licensed with a signed license; the licensing server has not been reachableA license conversion was planned and the date has passedAdditional troubleshooting steps

When an end-user connects to the Qlik Sense Hub, Qlik Sense verifies first if they have a valid license to interact with the product. This could be a professional or analyzer user license, an analyzer capacity license, or a user or login access pass. If the user cannot be verified to have any license assigned, an error will be shown.

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This often occurs when a user is being assigned a license or token based on an active directory group, and has not yet been synchronized. The license check for user-based licenses (professional and analyzer) and tokens occurs when you access the hub.If you access the hub without a license and subsequently are assigned a token or professional or analyzer access, the license check has already occurred, and you will get a "no access pass" error, stopping you from interacting with apps. Log out and log in again for the license to be recognized.

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It is, however, not directly exposed in a specific section of the Monitoring Apps. If you'd like to see this being implemented, I would suggest logging an Idea in our Ideas section. I believe this is a good idea to forward to our developers.

The message may be shown despite of the user having been allocated a license.In Qlik Sense June 2019 and later, an additional version of the error message was introduced, indicating when a user has reached their maximum allowed concurrent sessions:

To get a better understanding of your issue, you should also review your log files. This article gives you details on how to do so: Qlik Sense Service account: "You cannot access Qlik Sense because you have no access pass"

You can see an example provided in the article. This is from the License log, which is by default stored in your Qlik\Sense\Log\Licenses folder.

If a signed license key cannot be verified with the license backend for 5 days, licenses will be disabled. The below log entities can be found from Licenses Log{"caller":"handler.go:61","level":"info","message":"invalid license error, license verification error: lic is stale","res.errorType":"licenses.InvalidLicenseError","res.statusCode":403,"timestamp":xxxxxx"}Or:{"caller":"sync.go:290","corrId":"26ab589a897f6e56:26ab589a897f6e56:0:1","level":"info","licenseNumber":"XXXXXXXX","message":"re-syncing assignments with the backend","timestamp":"2020-01-20T08:13:32.7038396Z"}{"caller":"handler.go:44","corrId":"35b5cbb055734329:35b5cbb055734329:0:1","errorMessage":"Too much time has passed since the last license update","errorType":"LICENSES-OutdatedLicense","level":"info","statusCode":403,"timestamp":"2020-01-20T08:13:32.7438444Z"}Verify that the Qlik Sense server has an active internet connection and that connectivity to license.qlikcloud.com on port 443 is possible from the server running the Qlik Sense licensing service. See Using a Qlik signed license in an offline environment for details.